Termos de Serviço do Kluvi

Agreement to Our Legal Terms

We are Kluvi ("Company," "we," "us," or "our"), operated under Prepia Inc, a company registered in the United States.

These Terms of Service ("Legal Terms") constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you"), and Prepia Inc, concerning your access to and use of our website and mobile application, including kluvi.ai, and any related products or services that refer to these Legal Terms.

You can contact us by email at support@kluvi.ai.

By accessing or using the Services, you agree that you have read, understood, and agree to be bound by these Legal Terms. If you do not agree with all of these Legal Terms, you are expressly prohibited from using the Services and must discontinue use immediately.

Supplemental terms or documents that may be posted on the Services from time to time are hereby incorporated by reference. We reserve the right to make changes to these Legal Terms at our sole discretion. We will notify you by updating the "Last Updated" date of these Legal Terms. It is your responsibility to periodically review these Legal Terms to stay informed of any updates.

The Services are intended for users who are at least 13 years old. Persons under 13 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

1. Our Services

The information provided through the Services is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or where it would subject us to registration requirements within such jurisdiction.

Users who access the Services from other locations do so on their own initiative and are responsible for compliance with local laws.

2. Intellectual Property Rights

2.1 Our Intellectual Property

We are the owner or licensee of all intellectual property rights in our Services, including content, source code, functionality, software, designs, text, graphics, interfaces, features, branding, and other materials made available through the Services, collectively referred to as the "Content," as well as our trademarks, service marks, trade names, and logos, collectively referred to as the "Marks."

You are granted a limited, revocable, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes, unless otherwise agreed by us in writing.

Any unauthorized use of our Content or Marks is strictly prohibited and constitutes a breach of these Legal Terms.

2.2 Your Use of Our Services

Subject to your compliance with these Legal Terms, you may access and download a copy of any portion of the Content solely for your personal use.

Any other use, including reproduction, distribution, modification, public display, commercial use, or creation of derivative works, requires prior written consent from us.

3. User Representations

By using the Services, you represent and warrant that:

• You have the legal capacity to agree to these Legal Terms.
• You are at least 13 years old.
• You will not use the Services for any unauthorized, unlawful, or prohibited purpose.
• Your use of the Services complies with all applicable laws and regulations.
• Any information you provide to us is true, accurate, current, and complete.
• You will maintain the accuracy of such information and promptly update it as necessary.

4. Products

All products, features, subscriptions, and services are subject to availability. We reserve the right to discontinue, modify, replace, or limit the availability of any product, feature, or service at any time without notice.

We may change prices, descriptions, features, or availability at any time. We do not guarantee that any product, service, or feature will remain available indefinitely.

5. Purchases and Payment

Purchases may be processed through the App Store, Play Store, our website, or other third-party payment providers, depending on where the purchase is made.

You agree to provide accurate, current, and complete payment and account information for all purchases. You authorize us or our third-party payment providers to charge your selected payment method for all applicable fees, taxes, and charges.

Any disputes or issues related to payments made through the App Store or Play Store must be resolved through the respective app store provider. Payments made through our website or other payment providers may be subject to the terms and policies of those providers.

6. Subscriptions

6.1 Billing and Renewal

Your subscription may automatically renew unless canceled before the end of the current billing period. Billing cycles may be weekly, monthly, yearly, or another period shown at the time of purchase.

Subscription fees will continue until you cancel your subscription. You are responsible for managing and canceling your subscription through the platform where the subscription was purchased.

6.2 Cancellations

Your subscription will automatically renew unless canceled. Billing cycles may be weekly, monthly, or half-yearly. Subscription fees will continue until you cancel. Cancelations must be processed through the App Store or Play Store.

If cancellation is available through the app, you may cancel by:

• Opening the app.
• Going to Settings > Manage Subscription.
• Following the prompts to cancel your subscription.

Cancellations should be made at least 48 hours before the next billing cycle to avoid charges for the following period. Canceling a subscription does not automatically result in a refund for the current billing period.

6.3 Refunds

Refunds are not provided for unused portions of subscriptions, partial months, partial billing periods, or unused features unless required by applicable law or expressly stated by us.

For refund requests related to purchases made through the App Store or Play Store, please contact the respective app store provider directly. For purchases made through our website, contact us at support@kluvi.ai.

7. Refunds Policy

Please review our refund policy on the Services, where applicable. Any questions regarding refunds can be directed to support@kluvi.ai.

We reserve the right to approve or deny refund requests at our sole discretion, except where refunds are required by applicable law.

8. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available.

You agree not to:

• Use the Services for unlawful, fraudulent, harmful, or unauthorized purposes.
• Violate any applicable laws, regulations, or third-party rights.
• Violate intellectual property rights or proprietary rights.
• Upload, transmit, or distribute viruses, malware, malicious code, or harmful materials.
• Attempt to gain unauthorized access to our systems, networks, servers, user accounts, or data.
• Interfere with or disrupt the operation, security, or performance of the Services.
• Use automated systems, bots, scrapers, crawlers, or similar tools without our prior written permission.
• Copy, reproduce, sell, resell, exploit, or commercially use the Services without authorization.
• Reverse engineer, decompile, disassemble, or attempt to discover the source code of the Services.
• Use the Services to harass, abuse, threaten, defame, or harm another person.
• Submit false, misleading, or inaccurate information.
• Use the Services in a way that could damage, disable, overburden, or impair our systems.

9. User Generated Contributions

The Services may allow you to create, submit, upload, post, display, transmit, or otherwise make available content, including text, images, data, feedback, comments, reviews, files, or other materials, collectively referred to as "Contributions."

You retain ownership of any content you contribute. However, by submitting Contributions, you grant us certain rights to use them as described in these Legal Terms and our Privacy Policy.

You are solely responsible for your Contributions and for ensuring that your Contributions comply with applicable laws and do not violate any third-party rights.

10. Contribution License

By submitting Contributions to the Services, you grant us a worldwide, non-exclusive, royalty-free, fully paid, transferable, sublicensable license to use, host, store, reproduce, modify, adapt, publish, translate, display, distribute, and create derivative works from your Contributions for the purpose of operating, improving, promoting, and providing the Services.

You represent and warrant that you have all necessary rights to grant this license and that your Contributions do not infringe or violate the rights of any third party.

We may remove or disable access to any Contributions at our discretion if we believe they violate these Legal Terms or applicable law.

11. Guidelines for Reviews

If you post reviews, ratings, comments, or feedback, you agree that they must be honest, accurate, and based on your actual experience.

Reviews must not:

• Contain false, misleading, or deceptive statements.
• Contain offensive, abusive, hateful, defamatory, or unlawful content.
• Violate the privacy or rights of others.
• Include spam, promotional content, or irrelevant material.
• Contain conflicts of interest that are not disclosed.

We reserve the right to remove or reject any reviews that violate these guidelines or that we otherwise determine to be inappropriate.

12. Mobile Application License

If you access the Services through a mobile application, we grant you a limited, revocable, non-exclusive, non-transferable license to install and use the mobile application on a device that you own or control, solely for your personal use and in accordance with these Legal Terms and the applicable App Store or Play Store terms.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works based on the mobile application except as expressly permitted by applicable law.

13. Services Management

We reserve the right, but not the obligation, to:

• Monitor the Services for violations of these Legal Terms.
• Take appropriate legal action against anyone who violates these Legal Terms.
• Restrict, suspend, or terminate access to the Services.
• Remove or disable content that we determine is inappropriate or violates these Legal Terms.
• Manage, modify, update, or discontinue the Services at any time without notice.

14. Privacy Policy

Your use of the Services is governed by our Privacy Policy. Please review it carefully for details on how we collect, use, store, and protect your personal information.

By using the Services, you agree to the collection and use of information in accordance with our Privacy Policy.

15. Term and Termination

These Legal Terms remain in full force and effect while you use the Services.

We may suspend or terminate your access to the Services at any time, without notice or liability, if we believe that you have violated these Legal Terms, applicable law, or the rights of another person, or for any other reason at our discretion.

Upon termination, your right to use the Services will immediately cease. We may delete or deactivate your account and any related information, subject to applicable law and our Privacy Policy.

16. Modifications and Interruptions

We reserve the right to modify, suspend, discontinue, or remove any part of the Services at any time without notice.

We do not guarantee that the Services will be available at all times or without interruption. We may experience hardware, software, network, maintenance, security, or other issues that result in interruptions, delays, errors, or loss of data.

You agree that we will not be liable for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance.

17. Governing Law

These Legal Terms are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.

To the extent applicable, you agree that any legal action or proceeding related to these Legal Terms or the Services will be brought in the appropriate courts or arbitration forum located in the United States.

18. Dispute Resolution

Before initiating any formal legal proceeding, you agree to first contact us at support@kluvi.ai and attempt to resolve the dispute informally.

If the dispute cannot be resolved through informal negotiation, the dispute will be settled by binding arbitration in the United States, except where prohibited by applicable law.

The arbitration will be conducted on an individual basis. You agree that you will not bring claims as part of a class action, collective action, or representative proceeding, unless such waiver is prohibited by applicable law.

19. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, omissions, or outdated information, including descriptions, pricing, availability, and other content.

We reserve the right to correct any errors, inaccuracies, or omissions and to update or change information at any time without prior notice.

20. Disclaimer

The Services are provided on an "as-is" and "as-available" basis. You agree that your use of the Services is at your sole risk.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, reliability, and security.

We do not guarantee that the Services will be uninterrupted, error-free, secure, accurate, or free from viruses or harmful components.

21. Limitations of Liability

We will not be liable for any indirect, consequential, incidental, or punitive damages arising out of or related to your use of the Services.

22. Indemnification

You agree to indemnify, defend, and hold harmless Prepia Inc, Kluvi, its affiliates, officers, directors, employees, agents, partners, contractors, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising from or related to:

• Your use of the Services.
• Your breach of these Legal Terms.
• Your violation of applicable laws or regulations.
• Your violation of any rights of another person or entity.
• Your Contributions or content submitted through the Services.

23. User Data

We maintain certain data that you transmit to the Services for the purpose of managing its performance, as well as data relating to your use of the Services. You are solely responsible for all data you transmit or that relates to any activity you have undertaken using the Services.

24. Electronic Communications, Transactions, and Signatures

Using the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.

You agree to the use of electronic signatures, contracts, orders, notices, and records.

25. California Users and Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs.

26. Miscellaneous

These Legal Terms and any policies or operating rules we post constitute the entire agreement between you and us. Our failure to exercise or enforce any right shall not operate as a waiver of such right. If any provision is held unlawful or unenforceable, the remaining provisions remain in full force.

If you have any questions regarding these Terms of Service, please contact us at:

Email: support@kluvi.ai
Website: https://kluvi.ai