Politique de confidentialité de Kluvi

Effective Date: July 7, 2026

For Mobile Apps: Developer Name – Viktor Pesic
For Web Apps: Company Name – Prepia Inc
Website: https://kluvi.ai
Contact Email: support@kluvi.ai

1. Introduction

At Kluvi, a product operated by Prepia Inc, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains:

• What information we collect and why
• How we use, store, and protect your data
• Your rights and choices regarding your information

By using Kluvi, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with these terms, please do not use our services.

2. Information We Collect

We collect data to provide, personalize, and improve our services. The types of data we collect include:

2.1 Personal Information Provided by You

• Name, if provided
• Email address, used for account creation, communication, and login purposes

2.2 Automatically Collected Information

When you use Kluvi, we may automatically collect:

• Device Information: Device model, operating system, and browser type
• App Usage Data: Features used, time spent in the app, interactions, preferences, and activity
• IP Address: Used for security, fraud prevention, and analytics
• Cookies and Tracking Technologies: Used for analytics, personalization, and service improvement

2.3 Payment Information

Payments may be securely processed through third-party payment providers, including the App Store, Play Store, Stripe, or other supported payment processors, depending on where the purchase is made.

We do not collect or store your full credit card details. Payment information is handled by the applicable third-party payment provider. Please refer to the privacy policy of the relevant payment provider for details about their privacy practices.

2.4 Data from Third-Party Services

If you log in or interact with third-party services, such as Google Login, Apple Sign-In, or similar authentication providers, we may receive limited profile data as permitted by those services.

3. How We Use Your Information

We collect and use your data for the following purposes:

To Provide and Improve Our Services

We use your information to operate Kluvi, personalize your experience, provide app features, improve performance, and develop new functionality.

To Communicate with You

We may send important updates, security alerts, account-related messages, support responses, and promotional messages. You can opt out of promotional messages at any time.

To Ensure Security and Prevent Fraud

We use information to detect, prevent, and respond to security threats, abuse, unauthorized access, fraud, and other harmful activity.

To Process Purchases and Subscriptions

We may use limited account and transaction-related data to manage subscriptions, verify access, and provide customer support.

To Comply with Legal Requirements

We may use your information to enforce our Terms of Service, respond to legal requests, and fulfill legal obligations.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share data under the following circumstances:

4.1 Service Providers and Third-Party Tools

We may use trusted third-party services to operate and improve Kluvi, including:

• Google Analytics and Firebase: For analytics, crash reporting, and app performance monitoring
• Stripe: For payment processing, where applicable
• App Store and Play Store: For subscriptions, purchases, and billing management
• Cloud Storage Providers: For secure data hosting and service operation
• Authentication Providers: For login and account access, where applicable

These providers may process information only as necessary to provide their services to us and are subject to their own privacy and security practices.

4.2 Legal and Compliance Obligations

We may disclose information if required by law, legal process, regulation, court order, or government request, or if we believe disclosure is necessary to protect our rights, users, property, safety, or the public.

4.3 Business Transfers

If Kluvi, Prepia Inc, or any related assets undergo a business transition, such as a merger, acquisition, financing, restructuring, or sale of assets, user data may be transferred as part of that transaction.

5. Data Security

We implement reasonable technical, administrative, and organizational security measures to protect your information, including:

• Encryption: Secure transmission of data where appropriate
• Access Controls: Restricted access to authorized personnel only
• Data Anonymization or Pseudonymization: Used where possible to reduce privacy risks
• Monitoring and Safeguards: Tools and practices designed to help detect misuse, unauthorized access, and security issues

While we take reasonable security measures, no system is completely secure. If you suspect a data breach or unauthorized access to your account, please contact support@kluvi.ai immediately.

6. Data Retention and Deletion Policy

6.1 How Long We Retain Data

We retain personal information only as long as necessary to provide the Services, maintain your account, comply with legal obligations, resolve disputes, enforce our agreements, and support legitimate business purposes.

Inactive accounts may be automatically deleted after 24 months of inactivity.

6.2 How to Request Data Deletion

You have the right to request data deletion at any time. To do so, please email us at support@kluvi.ai.

Account deletion is permanent and cannot be reversed. Some information may be retained where required by law, for security purposes, fraud prevention, dispute resolution, or legitimate business records.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access Your Data: Request a copy of the information we store about you
• Correct Your Data: Update incorrect or outdated details
• Request Deletion: Ask us to delete your data, subject to legal requirements
• Withdraw Consent: Opt out of non-essential data collection where consent is required
• Opt Out of Marketing: Unsubscribe from promotional emails or messages
• Restrict or Object to Processing: Request limits on certain uses of your information, where applicable

To exercise your rights, contact us at support@kluvi.ai.

8. Children's Privacy

Kluvi is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal data to us, please contact us immediately at support@kluvi.ai, and we will take appropriate steps to delete such information.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences
• Analyze website traffic and improve performance
• Understand app and website usage
• Provide personalization and improve the user experience
• Support security and fraud prevention

You can disable cookies through your browser settings, but some features may not work properly afterward.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If significant changes occur:

• We may notify you by email, in-app message, or other reasonable means.
• Updates will be posted on this page with a revised "Last Updated" date.

Please review this Privacy Policy regularly to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or data requests, please reach out:

Email: support@kluvi.ai
Website: https://kluvi.ai

Thank you for reviewing our Privacy Policy.